Great managers focus on the outcomes, not the processes from "summary" of First, Break All the Rules by Marcus Buckingham,Curt Coffman
The best managers understand that what truly matters in the end are the results, not the steps taken to achieve them. They keep their eyes firmly fixed on the outcomes, rather than getting bogged down in the minutiae of the processes. This doesn't mean they ignore the processes altogether, but rather they understand that the processes are merely a means to an end. By focusing on outcomes, great managers are able to keep their teams motivated and engaged. When employees can see the bigger picture and understand how their work contributes to the overall goals of the organization, they are more likely to put in their best effort. This sense of purpose and direction is c...
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