Great managers build strong relationships with their team members from "summary" of First, Break All the Rules by Marcus Buckingham,Curt Coffman
The most effective managers understand the power of building strong relationships with their team members. They know that these relationships are the foundation upon which all successful work is built. When a manager takes the time to get to know each team member as an individual, they create a sense of trust and loyalty that motivates their team to excel. One of the key ways that great managers build relationships with their team members is by listening. They take the time to truly listen to what their team members have to say, whether it's about their work, their goals, or their concerns. By actively listening, a manager shows their team members that their thoughts and feelings are valued, which in turn fosters a sense of respect and appreciation. In addition to listening, great managers also make an effort to provide regular feedback and recognition to their team members. By acknowledging their team members' hard work and accomplishments, managers show that they are paying attention and that they care about their team's success. This feedback helps to build confidence and motivation within the team, driving them to perform at their best. Furthermore, great managers understand the importance of empathy in building strong relationships with their team members. They take the time to understand their team members' perspectives and challenges, and they offer support and guidance when needed. By showing empathy, a manager creates a sense of camaraderie and trust within the team, leading to a more cohesive and productive work environment.- The ability to build strong relationships with team members is a crucial skill for any manager who wants to inspire and motivate their team to achieve greatness. By listening, providing feedback and recognition, and showing empathy, a manager can create a positive and supportive work environment that drives success for everyone involved.
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