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Understanding emotions is crucial in active listening from "summary" of Escuta Ativa by Lilly De Sisto
To truly engage in active listening, one must be able to understand emotions. This is a crucial aspect of the process. When we listen actively, we are not just hearing the words that are being spoken. We are also tuning in to the emotions behind those words. Emotions play a significant role in communication, often conveying more than words ever could. By being attuned to these emotions, we can better grasp the true meaning of what is being said. Emotions can be complex and nuanced. They can be subtle or intense, fleeting or lingering. Without an understanding of these emotions, our listening skills would be incomplete. When we ignore or overlook the emotional aspect of communication, we risk missing out on important cues and signals. This can lead to misunderstandings and misinterpretations. By paying attention to emotions, we can gain a deeper insight into the speake...
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