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Empathy plays a key role in active listening from "summary" of Escuta Ativa by Lilly De Sisto
Empathy is a fundamental aspect of active listening. It is the ability to understand and share the feelings of another person. When we listen with empathy, we are able to put ourselves in the other person's shoes and see the world from their perspective. This allows us to connect on a deeper level and truly understand what they are going through. Active listening goes beyond simply hearing what someone is saying. It involves paying attention to both verbal and nonverbal cues, such as tone of voice, body language, and facial expressions. By being empathetic, we are able to pick up on these cues and respond in a way that shows we care and are truly present in the conversation. Empathy helps us to build trust and rapport with the person we are listening to. When they feel understood and supported, they are more likely to open up and share their thoughts and feelings honestly. This creates a safe space for them to express themselves without fear of judgment or criticism. Furthermore, empathy allows us to validate the other person's emotions and experiences. By acknowledging their feelings and showing that we understand where they are coming from, we validate their reality and make them feel heard and valued. This can go a long way in strengthening the relationship and fostering a sense of connection.- Empathy is a crucial component of active listening. It enables us to truly engage with others, understand their perspective, and create a supportive environment for open and honest communication. By practicing empathy in our interactions, we can build stronger relationships and cultivate a deeper sense of understanding and connection with those around us.
