Measure success through customer value from "summary" of Escaping the Build Trap by Melissa Perri
Success in product development should not be measured solely by the number of features delivered or the speed of releases. Instead, success should be evaluated based on the value that customers derive from the product. This customer-centric approach acknowledges that the ultimate goal of any product is to address the needs and desires of its users, rather than simply checking off items on a development roadmap. By focusing on customer value, product teams can ensure that they are delivering meaningful solutions that resonate with their target audience.
To measure success through customer value, product teams must first understand who their customers are and what problems they are trying to solve. By conducting thorough research and gathering feedback from users, product teams can gain insights into the pain points and preferences of their target audience. This understanding forms the foundation for creati...
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