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The importance of achieving likeability and trustworthiness cannot be understated from "summary" of Enchantment by Guy Kawasaki

Achieving likeability and trustworthiness is crucial in any interaction, whether it be in business or personal relationships. These two qualities are the foundation for building strong connections with others, as they form the basis of how we are perceived by those around us. When we are likeable, we are able to easily connect with people on a personal level. It allows us to build rapport and establish a sense of trust with others, making it easier to influence and persuade them. Likeability is often the key to making a positive first impression, as people are naturally drawn to those who are friendly, approachable, and genuine. Trustworthiness, on the other hand, is essential for maintaining relationships in the long term. When people trust us, they are more likely to rely on us, listen to our advice, and follow our lead. Trust is built over time through consistent actions and behaviors that demonstrate our reliability, honesty, and integrity. In the business world, likeability and trustworthiness are especially important for establishing credibility and gaining the support of customers, partners, and employees. Companies that are perceived as likeable and trustworthy are more likely to attract loyal customers, secure lucrative partnerships, and retain top talent.
  1. Achieving likeability and trustworthiness is a powerful tool for enchanting others and winning their hearts and minds. It is the key to building strong relationships, influencing others, and ultimately achieving success in both our personal and professional lives. So, it is important not to underestimate the impact of these two qualities and to strive to cultivate them in all our interactions.
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Enchantment

Guy Kawasaki

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