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Use appropriate greetings from "summary" of Effective Emails by Chris Fenning

When composing an email, the way you greet your recipient sets the tone for the entire message. It is crucial to choose an appropriate greeting based on your relationship with the recipient and the context of the email. For formal emails, it is best to use traditional greetings such as "Dear Mr./Ms. [Last Name]" or "To Whom It May Concern." These greetings show respect and professionalism, especially when contacting someone for the first time or in a professional setting. On the other hand, for more casual emails or when emailing someone you know well, you can use a less formal greeting such as "Hi [First Name]" or simply start with the recipient's name followed by a comma. This creates a friendly and approachable tone that is suitable for...
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    Effective Emails

    Chris Fenning

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