Developing emotional intelligence enhances communication skills from "summary" of Effective Communication Skills by Angelina Zork
Enhancing communication skills is a crucial aspect of personal and professional development. One way to achieve this is by developing emotional intelligence. Emotional intelligence refers to the ability to understand and manage one's own emotions, as well as being able to perceive and respond to the emotions of others. By improving emotional intelligence, individuals can enhance their communication skills significantly. When individuals have a high level of emotional intelligence, they are better able to understand their own emotions and how those emotions may impact their communication with others. This self-awareness allows them to regulate their emotions effectively, preventing emotional outbursts or inappropriate responses during interactions. This in turn leads to more controlled and constructive communication. Furthermore...
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