Active listening is a key skill from "summary" of Effective Communication by Keith Coleman
Active listening is a vital skill in effective communication. It involves focusing fully on the speaker, understanding their message, and responding appropriately. This type of listening goes beyond simply hearing words; it requires concentration, empathy, and engagement.
To be an active listener, one must first pay attention to the speaker without distractions. This means putting away phones, avoiding interruptions, and making eye contact. By giving the speaker your full attention, you show respect and demonstrate that you value what they have to say.
Additionally, active listening involves understanding the speaker's message by processing their words, tone, and body language. This requires listening not only to the words being said but also to the underlying emotions and meaning...
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