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Testing your website with real users can uncover valuable insights for improvement from "summary" of Don't Make Me Think, Revisited by Steve Krug

One of the most effective ways to improve a website is by testing it with real users. This process can reveal valuable insights that may not be apparent through internal review or expert analysis alone. Real users can provide a fresh perspective and identify issues that may not have been considered by the website's creators. By observing real users interact with the website, designers and developers can gain a better understanding of how people actually use the site. This firsthand experience can highlight usability issues, confusion points, and areas for improvement that may have gone unnoticed during the design and de...
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    Don't Make Me Think, Revisited

    Steve Krug

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