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Manage conflicts with grace from "summary" of Decifre e influencie pessoas by Paulo Vieira,Deibson Silva
When conflicts arise in our lives, it is important to handle them with grace. This means approaching the situation with a calm and composed demeanor, rather than reacting emotionally or impulsively. By maintaining our composure, we can prevent the conflict from escalating and find a solution more easily. One way to manage conflicts with grace is to practice active listening. This involves truly hearing what the other person is saying, without interrupting or formulating your response before they have finished speaking. By listening attentively, we show respect for the other person's perspective and create an atmosphere of open communication. Another key aspect of managing conflicts with grace is to remain focused on finding a resolution, rather than getting caught up in blame or resentment. By maintaining a positive and solution-orie...
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