Stay focused on the desired outcome, not on winning from "summary" of Crucial Conversations by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
When engaging in crucial conversations, it is easy to lose sight of the true purpose of the dialogue. Many people become fixated on winning the argument or proving themselves right, rather than focusing on the desired outcome. This shift in focus can be detrimental to the effectiveness of the conversation and can lead to misunderstandings and conflicts.
By staying focused on the desired outcome, individuals can ensure that the conversation remains productive and moves towards a resolution. This requires individuals to keep their ultimate goal in mind and to avoid getting sidetracked by the need to win or be right. When individuals are able to maintain this focus, they are better able to listen to the other party, understand their perspective, and work towards a mutually ...
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