Norms of politeness guide conversational behavior from "summary" of Conversational Style by Deborah Tannen
Politeness is a fundamental aspect of conversational behavior that helps to shape our interactions with others. It serves as a set of guidelines that govern how we communicate in social settings, dictating what is considered appropriate or inappropriate in a given context. These norms of politeness play a crucial role in guiding our conversational style, influencing the way we speak and respond to others. In conversations, politeness helps to establish and maintain social harmony by showing respect for others and their feelings. It can be expressed through various linguistic cues, such as using polite language, showing interest in what others have to say, and being mindful of their perspectives. By adhering to these norms of politeness, we can create a positive and respectful atmosphere in our interactions. Politeness also serves to regulate the flow of conversation, ensuring that all participants have a chance to speak and be heard. For example, using turn-taking strategies can help to avoid interruptions and allow each person to contribute to the discussion. By following these norms of politeness, we can ensure that everyone feels valued and included in the conversation. Additionally, politeness can help to manage potential conflicts or disagreements in conversation. By using polite language and avoiding confrontational behavior, we can navigate sensitive topics more effectively and prevent misunderstandings. Politeness can also be used to soften criticisms or deliver bad news in a more tactful manner, minimizing the risk of hurting others' feelings.- Norms of politeness serve as a valuable guide for navigating social interactions and shaping our conversational behavior. By understanding and adhering to these norms, we can communicate more effectively, build stronger relationships, and create a more positive and respectful environment for conversation.
