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Listening is as important as speaking from "summary" of Contextual Communication Organization & Training by Diane M. Hoffmann

Listening is a fundamental aspect of communication that is often overlooked in favor of speaking. However, effective communication involves not only expressing oneself but also taking the time to truly listen to others. In the book 'Contextual Communication Organization & Training', the author emphasizes the importance of listening in communication and highlights how it is just as crucial as speaking. When we listen to others, we demonstrate respect and empathy towards them. By actively paying attention to what someone is saying, we show that we value their thoughts and opinions. This helps to build trust and rapport in the conversation, creating a more positive and productive communication environment. Furthermore, listening allows us to gain a better understanding of the other person's perspective. By truly listening to their words, we can pick...
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    Contextual Communication Organization & Training

    Diane M. Hoffmann

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