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Listening plays a crucial role in communication from "summary" of Comunicação no ambiente de trabalho by Symon Hill
Listening is an essential component of effective communication in the workplace. When we truly listen to others, we are able to understand their perspectives, feelings, and needs. This understanding is crucial for building strong relationships and fostering a positive work environment. Without active listening, miscommunication and misunderstandings can arise, leading to conflicts and decreased productivity. By actively listening to our colleagues, we demonstrate respect and empathy. This helps to create a sense of trust and openness within the team. When employees feel heard and valued, t...
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