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Empathy is a powerful communication tool from "summary" of Comunicação no ambiente de trabalho by Symon Hill

Empathy plays a crucial role in effective communication within the workplace. It involves being able to understand and relate to the emotions, thoughts, and experiences of others. When we practice empathy, we demonstrate that we care about the feelings and perspectives of our colleagues, which helps to build trust and strengthen relationships. By showing empathy towards our coworkers, we create a supportive and inclusive environment where everyone feels heard and valued. This can lead to increased collaboration, creativity, and productivity within the team. When people feel understood and respected, they are more likely to open up and share their ideas and concerns, leading to better problem-solving and decision-making processes. Empathy als...
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    Comunicação no ambiente de trabalho

    Symon Hill

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