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Active listening fosters understanding from "summary" of Comunicação no ambiente de trabalho by Symon Hill
Active listening is a key component in effective communication within the workplace. When we truly listen to what others are saying, we are able to understand their perspective, feelings, and needs. This understanding is essential for building strong relationships and fostering a positive work environment. By actively listening to our colleagues, we demonstrate respect and empathy towards them. This can help to create a sense of trust and openness, which is crucial for effective collaboration and teamwork. When we feel heard and valued, we are more likely to engage in productive discussions and work towards common goals...
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