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Conflict resolution involves finding common ground and compromise from "summary" of Comunicação e habilidades interpessoais by Robert Larson
According to Robert Larson, conflict resolution is a process that requires individuals to work towards finding common ground and reaching a compromise. This means that when faced with a conflict, it is essential for both parties to identify areas of agreement and work towards a solution that is acceptable to all involved. Finding common ground involves identifying shared interests, values, or goals that can serve as a basis for resolving the conflict. By focusing on areas of agreement, individuals can build a foundation for reaching a compromise that addresses the needs and concerns of all parties involved. Compromise, on the other hand, requires individuals to be willing to make concessions in order to reach a reso...
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