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Assertiveness involves expressing oneself confidently and respectfully from "summary" of Comunicação e habilidades interpessoais by Robert Larson

Assertiveness is a key aspect of effective communication, as it involves the ability to express oneself confidently and respectfully. When a person is assertive, they are able to clearly communicate their thoughts and feelings without being overly aggressive or passive. This means that they are able to stand up for themselves and their beliefs while also taking into consideration the thoughts and feelings of others. Expressing oneself confidently means having a strong sense of self-worth and believing in one's own abilities and opinions. This confidence allows a person to speak up for themsel...
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    Comunicação e habilidades interpessoais

    Robert Larson

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