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Learn to handle conflicts and disagreements with grace from "summary" of Como ter uma vida mais rica e influenciar pessoas by Dale Carnegie
Handling conflicts and disagreements with grace is a crucial skill that can greatly impact the quality of our relationships and our overall well-being. When faced with a disagreement or conflict, our natural instinct may be to react defensively or aggressively. However, approaching these situations with grace means responding thoughtfully and calmly, rather than reacting impulsively. One key aspect of handling conflicts with grace is to practice active listening. This involves truly listening to the other person's perspective without interrupting or formulating your response in your mind. By giving the other person the space to express themselves fully, you show respect for their feelings and opinions. This can help to de-escalate the situation and create a...
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