Recognize the importance of nonverbal cues in communication from "summary" of Communicate with Quality by Marlene Caroselli
Nonverbal cues play a crucial role in communication. While verbal communication involves the words we use, nonverbal cues provide additional meaning to our messages. These cues can include facial expressions, body language, gestures, eye contact, tone of voice, and even our posture. In fact, research suggests that up to 93% of our communication is nonverbal, making it essential to pay attention to these cues when interacting with others. Nonverbal cues can convey emotions, attitudes, and intentions more effectively than words alone. For example, a smile can show warmth and friendliness, while crossed arms might signal defensiveness or disagreement. By being aware of these cues, we can better understand the true meaning behind a person's words and respond a...
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