Building trust is foundational to leading change from "summary" of Change Leader by Michael Fullan
Trust is the bedrock of successful change leadership. Without it, all other efforts to drive change are likely to falter. When people trust their leaders, they are more willing to take risks, embrace new ideas, and commit to the hard work of change. Trust is what enables leaders to build strong relationships with their teams, fostering collaboration, openness, and a shared sense of purpose.
Building trust requires leaders to be authentic, transparent, and consistent in their actions. It means being honest about the challenges ahead, admitting mistakes, and actively seeking feedback from others. Trust is not something that can be demanded or assumed; it must be earned through a demonstrated commitment to integrity, fairness, and respect.
Trust is a two-way street. Leaders must trust their teams to do their best work, make sound decisions, and take ownership of the change effort. By empowering others and giving them the autonomy to act, leaders show that they ...
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