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Tone of voice is as important as what you say from "summary" of Body Language For Dummies by Elizabeth Kuhnke

The words you choose to use when communicating are crucial in getting your message across, but how you say those words can be just as important. Think about it: Have you ever been in a situation where someone said something nice to you, but the way they said it made you feel like they were being insincere? Or have you been in a meeting where someone was giving a presentation, and their tone of voice made it seem like they weren't confident in what they were saying?Your tone of voice can convey a lot of information to the people you are communicating with. It can show your emotions, your attitude, and your level of confidence. For example, if you speak in a loud, assertive tone, people may perceive you as being confident and in control. On the other hand, if you speak in a quiet, hesitant tone, people may see you as unsure or lacking in confidence. Different tones of voice can also convey different emotions. For instance, if you speak in a cheerful, upbeat tone, people will likely perceive you as being happy and positive. Conversely, if you speak in a flat, monotone voice, people may think you are bored or disinterested in the conversation. In addition to conveying emotions and attitudes, your tone of voice can also affect how your message is received. Research has shown that people pay more attention to the tone of voice than to the actual words being spoken. This means that even if you have a great message to deliver, if your tone of voice is off, your message may not be as well received. So, the next time you communicate with someone, pay attention to your tone of voice. Make sure it matches the message you are trying to convey and that it accurately represents your emotions and attitudes. By doing so, you can ensure that your words are received in the way you intended them to be.
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    Body Language For Dummies

    Elizabeth Kuhnke

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