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Build strong relationships with customers and suppliers from "summary" of BE 2.0 (Beyond Entrepreneurship 2.0) by Jim Collins,William Lazier
Building strong relationships with customers and suppliers is a fundamental aspect of business success. These relationships are the lifeblood of any organization, providing the foundation for growth, innovation, and sustainability. Customers are at the heart of any business, and maintaining strong relationships with them is essential for long-term success. By understanding their needs, preferences, and challenges, entrepreneurs can tailor their products and services to meet customer demands effectively. Building trust and loyalty with customers can lead to repeat business, positive word-of-mouth referrals, and a competitive advantage in the marketplace. Similarly, suppliers play a ...
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