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Assertividade é essencial na gestão de pessoas from "summary" of Assertividade na gestão de pessoas by Telma Esmerio
Assertiveness is a fundamental trait that every manager should possess when dealing with people. It is the ability to express thoughts, feelings, and beliefs in a direct, honest, and respectful manner. In the context of people management, being assertive means being able to communicate effectively, set boundaries, and stand up for oneself and others without being aggressive or passive. By being assertive, a manager can establish clear expectations, provide constructive feedback, and address conflicts in a timely and professional manner. This helps create a positive work environment where employees feel valued, respected, and motivated to perform at their best. Assertiveness also enables a manager to delegate tasks, make decisions, and manage performance more effectively, leading to better outcomes for the team and the organization as a whole. Furthermore, assertiveness helps a manager build trust, credibility, and influence among their team members. When employees see their manager as someone who is fair, consistent, and confident in their actions, they are more likely to follow their lead, collaborate effectively, and contribute to the overall success of the team. In addition, assertive managers are better equipped to handle difficult conversations, address sensitive issues, and navigate challenging situations with grace and professionalism.- Assertiveness is a key competency that can make a significant difference in how a manager manages people and leads their team to success. It is a skill that can be developed and refined over time through practice, feedback, and self-awareness. By embracing assertiveness in their management approach, managers can foster a culture of open communication, mutual respect, and high performance within their team.
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