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Active listening fosters understanding from "summary" of As cinco habilidades essenciais do relacionamento by Dale Carnegie

Active listening is a powerful tool that can greatly enhance our ability to understand others. By truly tuning in to what the other person is saying, we demonstrate respect and empathy, which helps to create a strong foundation for effective communication. When we actively listen, we are not just waiting for our turn to speak; instead, we are fully present in the moment, absorbing the speaker's words and emotions. One key aspect of active listening is to give the speaker our full attention. This means making eye contact, nodding in acknowledgment, and providing verbal cues to show that we are engaged in the conversation. By doing so, we signal to the speaker that their words are important to us and that we are genuinely interested in what they have to sa...
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    As cinco habilidades essenciais do relacionamento

    Dale Carnegie

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