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Establishing rapport facilitates communication from "summary" of A tecnica da comunicação humana by Jose Roberto Whitaker Penteado
Establishing rapport is a crucial element in effective communication. When individuals are able to establish a connection with one another, they are more likely to communicate openly and honestly. This connection creates a sense of trust and understanding, paving the way for a more meaningful exchange of information. Rapport is built through various means, such as active listening, mirroring body language, and showing empathy towards the other person. By demonstrating genuine interest and respect for the other individual, a sense of mutual understanding is established. This, in turn, creates a conducive environment for communication to flow smoothly. When individuals feel comfortable...
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