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Usability testing helps in identifying and resolving design flaws from "summary" of A Project Guide to UX Design by Russ Unger,Carolyn Chandler

Usability testing is a critical phase in the design process as it allows designers to observe real users interacting with their product. By conducting usability tests, designers can uncover design flaws that may not have been apparent during the initial design phase. These flaws can range from small hiccups in the user interface to major roadblocks that prevent users from achieving their goals. Identifying design flaws through usability testing is essential because it provides designers with valuable insights into how users actually interact with the product. This firsthand knowledge allows designers to make informed decisions about how to improve the user experience. Without usability testing, designers may rely on assumptions or guesswork, which can lead to subpar design decisions. Once design flaws are identified through usability testing, designers can work to resolve these issues. This may involve making small tweaks to the user interface or completely redesigning certain aspects of the product. By addressing these design flaws, designers can create a more user-friendly product that meets the needs and expectations of its users.
  1. Designers can ensure that their product is constantly improving and evolving to meet the needs of its users. Ultimately, usability testing is a powerful tool that helps designers create products that are intuitive, user-friendly, and effective.
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A Project Guide to UX Design

Russ Unger

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