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Emotional resilience is important in dealing with people from "summary" of A arte de lidar com pessoas by Jamil Albuquerque
Emotional resilience plays a crucial role in navigating the complex world of human interactions. When dealing with people, we are bound to encounter various emotions and reactions that can be challenging to handle. It is in these moments that emotional resilience comes into play, allowing us to stay composed and rational in the face of adversity. People can be unpredictable, and their behavior may not always align with our expectations. In such situations, it is essential to cultivate emotional resilience to adapt to changing circumstances and maintain a sense of balance. By developing this quality, we can better manage our own emotions and understand the feelings of others, fostering empathy and effective communication. Furthermore, emotiona...
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