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Speak in terms of others from "summary" of How To Win Friends and Influence People by Dale Carnegie
Listening to others and understanding their point of view is a key to strong relationships. Negotiate and compromise with others using empathy and respect. Taking an interest in the well-being of others will help to build strong and lasting connections.- Finding ways to phrase discussions in terms of how it will benefit another person makes your message much easier to convey. Understand how an issue affects someone else before trying to share it with them.
- When putting your thoughts into words, be mindful of the language you use and always remain courteous. Speak using gentle words while avoiding any aggressive tones as it would only make the conversation more hostile.