Summary of The Language of Emotional Intelligence

The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships, by Jeanne Segal, Ph.D., and Melinda Blau, is a guide to helping people discover and strengthen their emotional intelligence. It explores the five skills of emotional intelligence – self-awareness, self-management, social awareness, relationship management, and responsible decision-making – and provides practical advice for developing these skills. The authors explain how to use emotional intelligence to improve communication with others, build strong relationships, and handle difficult situations with grace and poise. The book also includes case studies and exercises to help readers hone their emotional intelligence, as well as tips for making it a part of everyday life.