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Trust is the foundation of all persuasion from "summary" of The Art of Persuasion by Bob Burg

At the heart of effective communication lies a crucial element: the ability to foster genuine connections. When people perceive authenticity and sincerity in interactions, they are more inclined to listen and engage. This sense of connection does not emerge from mere words or flashy presentations; it is built over time through consistent actions and honest intentions. Establishing credibility is essential. Individuals are far more likely to be influenced by someone they believe has their best interests at heart. This belief is cultivated by demonstrating reliability, integrity, and empathy. When you communicate with clarity and transparency, you draw others in, making them feel valued and understood. Every interaction should reinforce this connection, creating a supportive atmosphere conducive to persuasion. Listening plays a pivotal role in this dynamic. Enga...
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    The Art of Persuasion

    Bob Burg

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