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Feedback should focus on individual strengths not general performance metrics from "summary" of Nine Lies About Work by Marcus Buckingham,Ashley Goodall
Feedback is most effective when it zeroes in on the unique strengths of individuals rather than relying on broad, generalized metrics. When feedback is tailored to specific talents, it empowers people to leverage what they naturally excel at. This approach nurtures an environment where individuals feel valued for their distinct contributions, rather than being boxed into a one-size-fits-all evaluation. Emphasizing individual strengths fosters a culture of growth. Employees become more engaged when they recognize that their specific abilities are acknowledged and appreciated. This engagement leads to higher motivation and productivity, as individuals are more inclined to invest time and effort into areas where they feel competent and confident. Conversely, general performance metrics often lead to a deficit mindset. When feedback focuses on what’s lacking or on comparative performance, it diminish...
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